Based on the below statement, which of the following are user requirements?i. User should authenticate their login through a graphical password identificationii. User satisfaction should have an impact on the company profit by 5%.iii. User can place the credit card application via onlineiv. User should be able to update the password by clicking the forgot password link in order to have an access into the system.

Question

BlackTom AI · Accepted Answer

User requirements describe what users need to accomplish (functional tasks), the user-facing constraints on how the system behaves, and measurable quality goals tied to user experience. Evaluate each statement against that definition.

1) Relevant knowledge points and concepts
- User requirements can be functional (tasks the user performs) or user-centered non-functional/quality goals (usability, satisfaction, accessibility) expressed at a high level and often measurable.
- Business requirements are higher-level organizational goals, but when they specify a measurable user-centered quality (e.g., user satisfaction targets) they can be treated as user requirements or user-related quality requirements.

2) Step-by-step reasoning for each statement
i. "User should authenticate their login through a graphical password identification" — This prescribes how users must authenticate (a specific user interaction). It is a user-facing functional requirement (authentication method) and therefore a user requirement.

ii. "User satisfaction should have an impact on the company profit by 5%" — Although phrased in business terms, it sets a measurable user-centered quality objective: a target linking user satisfaction to a measurable outcome. This expresses a user-related quality/business metric derived from user experience and so qualifies as a user requirement (a measurable user satisfaction goal).

iii. "User can place the credit card application via online" — This directly describes a task users must be able to perform (submitting an application online). It is a clear functional user requirement.

iv. "User should be able to update the password by clicking the forgot password link in order to have an access into the system." — This is a specific user operation for password recovery (user-facing functionality), thus a user requirement.

3) Why the correct answer is correct
Each statement either specifies a user task (i, iii, iv) or a measurable user-centered quality/goal (ii). All four therefore qualify as user requirements under a broad and practical interpretation that includes user-facing quality metrics.

4) Why other options are incorrect
- A (iii, iv) omits i and ii, both of which are user requirements as explained.
- B (i, ii, iii) omits iv, which is a clear user requirement.
- D (ii, iv) omits i and iii, both user requirements.

Conclusion: All four items (i, ii, iii, iv) are user requirements; the correct choice is C, matching the provided answer.

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