As the human resource director, Kumar provides each manager with a breakdown of the metrics for employee performance measurement. He asks them to evaluate their staff against the standards provided in these metrics. Kumar is providing the managers with a(n) __________
blank
device.

Question

As the human resource director, Kumar provides each manager with a breakdown of the metrics for employee performance measurement. He asks them to evaluate their staff against the standards provided in these metrics. Kumar is providing the managers with a(n) __________
blank
 device.

BlackTom AI · Accepted Answer

Managerial control involves setting standards, measuring actual performance, comparing outcomes against those standards, and taking corrective action—so "control" is the right term here.

1. Relevant knowledge points and concepts
- Managerial functions: planning, organizing, leading, controlling. Control is the function that ensures activities conform to plans and standards.
- Control devices/tools: performance metrics, KPIs, scorecards, appraisal forms—used to establish standards and measure employee performance.
- Types of control: feedforward (pre-action), concurrent (real-time), and feedback (post-action) controls; performance metrics typically serve as concurrent/feedback control mechanisms.

2. Step-by-step reasoning
- Kumar gives managers a breakdown of metrics for employee performance measurement. That action establishes explicit standards (what performance is expected).
- He asks managers to evaluate staff against those metrics, which is the measurement and comparison step.
- Together, setting standards and evaluating against them completes the control cycle (establish standard → measure performance → compare → take corrective action if needed).

3. Calculations/intermediate steps
- Not applicable; this is conceptual. The logical sequence is: provide metrics (standards) → evaluate staff (measurement/comparison) → informs corrective actions (control outcome).

4. Why "control" is correct
- The provided metrics function as control devices because they guide, regulate, and enable corrective responses to align employee behavior with organizational objectives. Performance metrics are classic examples of control mechanisms in management.

5. Why other options are incorrect
- Value: concerns worth or importance, not an operational tool for regulation.
- Process: refers to a series of actions or steps, not specifically the evaluative tool.
- Incentive: motivates behavior (rewards/punishments), distinct from the assessment/standard-setting role.
- Service: denotes assistance or support provided, not a mechanism for measuring and enforcing standards.

Conclusion: The correct answer is "control," which matches the provided answer.

As the human resource director, Kumar provides each manager with a breakdown of the metrics for employee performance measurement. He asks them to evaluate their staff against the standards provided in these metrics. Kumar is providing the managers with a(n) __________ blank device.单项选择题

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