A project manager leads a very inexperienced team that hesitates to act without clear instructions and often asks basic questions about processes. Which leadership approach is likely to be most effective at this stage?

Question

BlackTom AI · Accepted Answer

Situational Leadership (Hersey-Blanchard) prescribes adjusting leadership style to followers’ competence and commitment: low-skill teams require high task direction and often higher supportive behavior (the “directing” or “coaching” styles). Path-Goal theory similarly supports directive leadership when followers need structure and clarification.

1. Relevant knowledge points and concepts
- Situational Leadership: four styles (Directing/Telling, Coaching/Selling, Supporting/Participating, Delegating) matched to follower readiness (competence and commitment).
- For inexperienced, hesitant teams (low competence, variable confidence), the appropriate style is high task guidance and frequent feedback.
- Coaching adds relationship support while retaining task direction to build skills and motivation.

2. Step-by-step reasoning
- Assess team: inexperienced and hesitant → low competence, likely low self-efficacy for tasks.
- Match style: low competence → use Directing/Coaching (high task behavior). This provides clear instructions, defined roles, and close oversight.
- Implement: give step-by-step procedures, set short milestones, provide frequent feedback and training, and gradually hand over autonomy as competence improves.

3. Calculations
- No numerical calculations required; reasoning is diagnostic and prescriptive.

4. Why the correct answer is correct
Providing high task direction and frequent guidance fits the Directing/Coaching styles: it reduces uncertainty, prevents errors, accelerates skill acquisition, and builds confidence through immediate, corrective feedback. Coaching adds encouragement and explanation so team members internalize processes and progress toward autonomy.

5. Why the other options are incorrect
- Fully delegating with minimal involvement: suitable only for highly competent, self-directed teams; inappropriate here because the team lacks experience.
- Expecting the team to self-organize without support: ignores the need for structure and will likely produce confusion and mistakes.
- Relying only on inspirational speeches: motivation alone won’t teach processes or reduce hesitation; concrete instruction and supervision are needed.

6. Conclusion
Given the team’s inexperience and hesitation, the most effective approach is providing high task direction and frequent guidance (directing/coaching), which matches the provided correct answer.

A project manager leads a very inexperienced team that hesitates to act without clear instructions and often asks basic questions about processes. Which leadership approach is likely to be most effective at this stage?单项选择题

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