Organisational effectiveness is typically related to

Question

BlackTom AI · Accepted Answer

Organisational effectiveness relates to goal attainment because the most direct, classical way to judge an organisation is by how well it achieves its stated objectives.

1. Relevant knowledge points and concepts
- Goal-attainment (goal approach) model: effectiveness is measured by the degree to which organisational goals are achieved. It is an output-oriented, normative criterion.
- Alternative models: systems-resource model (ability to acquire resources), internal-process model (stability and internal functioning), and strategic-constituencies model (satisfying key stakeholders). These show there are multiple perspectives, but "goal attainment" is the prototypical measure.
- Terms in the options: negligence (failure to act/dysfunction), feedback achievement (not a standard criterion), affirmation (confirmation/support, not a measurement of effectiveness).

2. Step-by-step reasoning process
- Start with the textbook definition: an effective organisation attains its goals. This is the simplest and most direct conceptual link.
- Compare each option against standard models:
  - Goal attainment directly matches the goal approach definition.
  - Negligence is antithetical to effectiveness.
  - Feedback achievement is a misnomer — feedback is a process/tool, not the primary criterion of organisational effectiveness.
  - Affirmation is a social/psychological response, not a performance metric.
- Therefore, choose the option that aligns with accepted organisational theory.

3. Calculations or intermediate steps
- No numerical calculation is required; reasoning is conceptual. Intermediate conceptual step: map each option to whether it is an established effectiveness criterion — only goal attainment maps positively.

4. Why the correct answer is correct
- Goal attainment is the canonical measure of organisational effectiveness: if an organisation meets its goals (financial, social, operational), it is considered effective. This is the direct and widely taught relationship in organisational theory.

5. Why the other options are incorrect
- Negligence: implies failure, opposite of effectiveness.
- Feedback achievement: conflates a mechanism (feedback) with an outcome; not a standard effectiveness criterion.
- Affirmation: denotes approval or validation, not a systematic measure of organisational success.

6. Conclusion
- The correct choice is "goal attainment," which matches the provided answer.

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