Question at position 11 The benefits of a simple structure include all of the following EXCEPT:ease of coordination within the organization.the lack of a need for sophisticated information systemsactive involvement by the owner-managerthe ability of specialists to develop deep expertise.

Question

BlackTom AI · Accepted Answer

A simple structure is characterized by centralization of authority, low formalization, few hierarchical levels, and broadly defined jobs, so it favors informal coordination and owner-manager control.

1) Relevant concepts: simple (or flat) organizational structure; centralization vs. decentralization; formalization; specialization. In a simple structure, decision-making is concentrated at the top (often the owner-manager), procedures are informal, and employees tend to be generalists rather than narrowly specialized experts.

2) Step-by-step reasoning:
- Ease of coordination within the organization: With few levels and direct lines of communication, coordination is simple and fast. This supports inclusion as a benefit.
- Lack of a need for sophisticated information systems: Because information flows informally and decisions are centralized, organizations with simple structures often do not require complex IT or formal reporting systems. This is also a benefit.
- Active involvement by the owner-manager: Centralized authority means the owner-manager typically plays a hands-on role in operations and decisions, which is characteristic and beneficial in many small firms.
- Ability of specialists to develop deep expertise: In a simple structure, jobs are broadly defined and employees perform multiple functions, which limits deep, narrow specialization.

3) Intermediate steps (logical): Identify structural traits → map each option to those traits → evaluate fit. Options 1–3 map positively to centralization, informality, and owner involvement. Option 4 conflicts with low specialization inherent in simple structures.

4) Why the correct answer is correct: "The ability of specialists to develop deep expertise" is the EXCEPT choice because simple structures emphasize generalist roles and flexibility rather than specialized, deeply expert positions. Deep specialization is more likely in mechanistic or functional structures with clear departmental boundaries.

5) Why other options are incorrect as the EXCEPT: Options 1–3 are actual benefits of simple structures (ease of coordination, minimal need for sophisticated systems, and owner-manager involvement), so they are not the exception.

Conclusion: Therefore the correct EXCEPT answer is "the ability of specialists to develop deep expertise." This matches the provided answer.

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