Question at position 48 Each of the following is part of a manager's getting work "Done Well" EXCEPT:Developing strategies and plans that lay out the approach a business will takeDesigning meaningful jobs and grouping them into cohesive units within an organizational structureHaving a Human Resources department that works on employee motivation and employee engagementDeveloping a culture that reinforces a positive and productive work environment

Question

BlackTom AI · Accepted Answer

The correct answer is Having a Human Resources department that works on employee motivation and employee engagement.

1) Relevant knowledge points and concepts:
- Classic managerial functions: planning, organizing, leading (or motivating), and controlling. These capture how managers get work “done well.”
- Distinction between a manager’s direct responsibilities (designing work, setting strategy, creating culture) and support functions provided by departments like Human Resources.

2) Step-by-step reasoning:
- Step 1: Match each option to a managerial function.
  - “Developing strategies and plans…” = planning (a core manager responsibility to set direction and objectives).
  - “Designing meaningful jobs and grouping them into cohesive units…” = organizing (structuring work, job design, departmental grouping).
  - “Developing a culture that reinforces a positive and productive work environment” = leading/controlling (shaping norms, values, and behaviors to achieve performance).
- Step 2: Evaluate the HR option. A Human Resources department is an organizational support unit that provides policies, systems, and specialist services (recruitment, training, compensation). While HR contributes to motivation and engagement, relying on “having an HR department” describes an organizational resource, not a manager’s direct action to get work done well.
- Step 3: Determine which item is an EXCEPT. Because the first three are direct managerial activities required to get work done well, the HR-department statement is the outlier.

3) Calculations/intermediate steps:
- No numeric calculations are required. Logical mapping and elimination were used.

4) Why the correct answer is correct:
- The question asks for the exception among activities that are part of a manager’s getting work “Done Well.” Managers are expected to plan, organize, and cultivate culture themselves. “Having a Human Resources department…” is a support mechanism rather than a direct managerial activity, so it does not belong in the list.

5) Why other options are not correct:
- Each of the other three directly corresponds to core managerial duties (planning, organizing, leading) and therefore are part of getting work done well.

6) Conclusion:
- The EXCEPT choice is “Having a Human Resources department that works on employee motivation and employee engagement,” which matches the provided answer.

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