Jenna cannot usually demonstrate her ability to realise or explain the underlying circumstances of her own emotional episodes which other colleagues occasionally notice. So, as her manager, you cannot expect her to be a good mentor of her staff. So, applying the EI theory only on the above information, you place Jenna within the ____ of emotional intelligence.多项选择题

A
I. Levels 3 and 4
B
II. Levels 1 and 2
C
III. Level 5
D
IV. Level 1
E
V. Levels 2 and 3
F
VI. Level 3
G
VII. Level 2
H
VIII. Level 4
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What is described as the ability to understand and manage one’s own emotions, as well as recognize and influence the emotions of others?
Beatriz's friends have always noticed how she can handle any situation. Whether times are good or bad, whether she is angry or ecstatic, she always seems to stay calm, cool, and collected. Which component of emotional intelligence is a strength for Beatriz?
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