“Our manager, Jill, always oversees our work performance and makes amendments to our schedule when necessary." This is an example of …

Question

BlackTom AI · Accepted Answer

Controlling is the managerial function that monitors performance and implements corrective action, so...

1. Relevant knowledge points and concepts
- Four primary managerial functions: Planning (setting objectives and deciding actions), Organising (arranging resources and assigning tasks), Leading (motivating, directing and communicating with staff), Controlling (measuring performance, comparing with standards, and taking corrective action).
- The control cycle typically includes: establish standards, measure actual performance, compare results with standards, and take corrective action if necessary.

2. Step-by-step reasoning
- The sentence states Jill "oversees our work performance" → this corresponds to measuring and monitoring actual performance against expectations.
- It also says she "makes amendments to our schedule when necessary" → this is a corrective action taken to realign operations with standards or objectives.
- Map these actions to the control cycle: monitoring (measure), comparing (implicit), and correcting (amend schedule).

3. Calculations / intermediate steps
- No numeric calculations are required. The logical intermediate steps are: observe performance → identify deviation or need → change schedule to correct or improve performance.

4. Why the correct answer is correct
- Because Jill is performing both monitoring and corrective actions, she is executing the controlling function. Controlling is defined by oversight plus adjustments to ensure goals are met; the example directly describes those activities.

5. Why the other options are incorrect
- a. Planning: Involves setting goals and deciding actions before work begins. The example describes ongoing oversight and changes, not initial goal-setting.
- b. Organising: Involves structuring resources and roles. The example does not describe assigning tasks or arranging resources.
- c. Leading: Involves motivating and directing people. While oversight can involve leadership, the specific actions (monitoring performance and amending schedules) fit controlling, not primarily motivational or inspirational activities.

6. Conclusion / confirmation
- Therefore the correct choice is d. Controlling, which matches the provided answer.

“Our manager, Jill, always oversees our work performance and makes amendments to our schedule when necessary." This is an example of …Single choice

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