Question at position 18 Which of these is a major reason ERP projects often fail?Poor planning and lack of change managementLow implementation costs for wider functionalityOvertraining of users for new systemsOverestimating user resistance due to fancy interfacesClear my selection

Question

BlackTom AI · Accepted Answer

Poor planning and lack of change management is the primary cause of ERP project failures because ERP implementations are organizational transformations, not just software installs.

1) Relevant knowledge points and concepts
- ERP systems integrate processes across finance, HR, supply chain, and operations; success requires process alignment, data migration, testing, training, and executive sponsorship.
- Change management covers stakeholder engagement, communication, training strategy, role design, and business process reengineering.
- Project planning includes scope definition, realistic timelines, resource allocation, risk management, and phased rollout strategies.

2) Step-by-step reasoning
Step 1: Define the objective—an ERP replaces or integrates core processes, so requirements must be gathered from all business units.  
Step 2: Plan scope and resources—if scope isn’t well defined or resources are underestimated, deliverables slip.  
Step 3: Manage change—without change management, users resist, processes aren’t adopted, and training/communication are inadequate.  
Step 4: Test and iterate—poor planning skips thorough testing and data migration validation, leading to operational failures at go-live.  
Step 5: Outcome—these combined failures produce cost overruns, missed deadlines, and low user adoption.

3) Intermediate “calculations”
While there are no numeric calculations, consider a simple resource-impact thought experiment: if 30% of users don’t adopt the system due to poor change management, productivity falls, error rates rise, and projected ROI evaporates—showing how a planning/CM shortfall cascades into measurable losses.

4) Why the correct answer is correct
Because ERP success depends on coordinated planning and active change management; deficiencies in these areas directly create the common failure modes (scope creep, undertrained users, poor data, lack of executive support).

5) Why the other options are incorrect
- “Low implementation costs for wider functionality”: Low costs would help, not hurt; high costs are more commonly problematic.  
- “Overtraining of users for new systems”: Overtraining is rarely a failure cause; undertraining is a typical problem.  
- “Overestimating user resistance due to fancy interfaces”: Resistance is usually underestimated; attractive interfaces tend to reduce—not increase—resistance.

Conclusion: The correct answer is “Poor planning and lack of change management,” which matches the provided answer.

Question at position 18 Which of these is a major reason ERP projects often fail?Poor planning and lack of change managementLow implementation costs for wider functionalityOvertraining of users for new systemsOverestimating user resistance due to fancy interfacesClear my selectionSingle choice

Similar Questions

The manager of Bean There, Done That implements an ERP dashboard showing average customer wait time, gross profit margin, and inventory turnover rate. By using this dashboard to monitor real-time data, the manager is primarily leveraging the ERP system to achieve what?

Question at position 6 Which of these is a major reason ERP projects often fail?Overtraining of users for new systemsPoor planning and lack of change managementLow implementation costs for wider functionalityOverestimating user resistance due to fancy interfacesClear my selection

________ is an intangible benefit of information systems.

Do electronic Accounting Information Systems pose more of a threat to customer privacy than paper-based systems?

An Information System is a subset of the Information Technology Infrastructure.

The Operational level of the information systems model focuses on making business processes more efficient and the collection of information needed for making better, faster decisions

Before implementing new information systems at Hard Rock, they were experiencing major problems of availability, efficiency and poor quality of information at all levels of their organization

Progressive Insurance uses information systems primarily to reduce accidents

More Practical Tools for Students Powered by AI Study Helper

Homework AI Solver

Stylized AI Paper Writer

Plagiarism Checker Assistant

Citation AI Academic Writing Tool

In-Class Translation Assistant

AI Note Generator

AI Quiz Answers

Past Exam Questions from University Test Bank

Smart Practice Assistant

Adaptive Practice

Making Your Study Simpler